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Driving Digital Transformation: How It and OT Convergence Can Help Your Business

Once upon a time, IT used to be considered the almighty in the corporate world, with most companies building their strategy around it and using it as the driving force behind their business success. However, things have changed quite dramatically over the last decade or so – nowadays, IT departments are responsible not only for keeping networks and systems up and running smoothly but also for developing business-related solutions that can help enterprises reach their goals faster than ever before. While this may sound great on paper, it also makes things much more complicated. How can we reconcile the two different roles of IT? How do we ensure both departments work together effectively? 

What Is Digital Transformation? 

Digital transformation is a buzzword that many people are talking about, but few people know what it means. Simply put, digital transformation is the process of taking a company from one state to another with the use of technology. In order for businesses to stay competitive in today’s world, they need to stay on top of their digital game. This can be achieved by implementing various technologies such as IT or OT convergence. IT convergence provides companies with the ability to manage all aspects of their business through one system while OT convergence offers increased safety, efficiency and speed within an organization’s operations. 

The Benefits of Digitizing Operations 

Digitizing operations can help your businesses operate more efficiently, cut costs, and provide new sources of revenue. These benefits include the following:  

  1. Operational efficiency is improved by digitizing processes such as customer service.  
  2. Digitizing operations cuts costs by making it easier to do away with paper or manual handling.  
  3. New sources of revenue can be generated by digitizing customer data which can then be used to offer targeted products or services (e.g., provide a loyalty program). 
The Role of IoT in Smart Buildings 

IoT is playing a huge role in smart buildings. For example, we are seeing more and more sensors being deployed at the HVAC system level to provide real-time information on temperature, humidity, and air quality. This intelligence enables operators to optimize the building’s energy performance by making adjustments in real-time. That translates into lower costs for the building owner as well as less pollution from heating or cooling systems. 

The Role of Cybersecurity in Smart Buildings 

A smart building is one that uses automation, sensor technology, and data analytics to improve the efficiency of its operations. While there are many benefits to such buildings, the increased reliance on IoT devices increases the risk of cyberattacks. A recent study by ICS Cyber Security found that 60% of cyberattacks target critical infrastructure. With this in mind, it is imperative for organizations to take cybersecurity seriously as they create their smart buildings. The first step in securing a building’s IT infrastructure is through a detailed risk assessment. Companies should also adopt an assume breach mindset so that they are ready for attacks even when they are not yet aware of them. 

Why More Organizations Are Transforming Their Facilities with BIM?

With the onset of digitization, companies are now able to create customized products for their customers. The downside is that this can lead to an increase in production costs. This is where IT convergence with OT convergence comes into play. IT convergence helps manage information flow in order to identify key business insights, while OT convergence helps reduce manufacturing costs by making better use of input materials and energy during production processes. These two converging technologies enable mass customization with reduced cost, which in turn leads to digital transformation of the company’s products. 

Enabling Mass Customization with Information Technology and Operations Technology Convergence 

Companies are increasingly looking at ways to offer a wider array of products or services to their customers. Information technology (IT) enables mass customization by providing the digital infrastructure for multiple variants of a product or service. Yet, without operations technology (OT) convergence, IT can be too slow and costly for large-scale production runs. The convergence of IT and OT delivers real-time responsiveness to ensure timely delivery of customized products as well as lower costs. This enables companies to better serve their clients with customized offerings while also freeing up resources that can be used elsewhere in the business. 


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